Professional Training & Support Platform
Access structured setup guidance, product-specific training modules, software procedures, and support content built for CRTE customers and partners.
This page provides a limited preview of available training materials. Preview content may rotate over time. Create an account to unlock Resource Center access and stay up to date as new modules are added.
- Structured setup and installation training
- Product-specific video modules and procedures
- Software updates, startup, and support content
- Ongoing access to CRTE customer resources
Open Preview Available
Current preview focus: PTI Genius Plus setup guidance. Explore the open module below, then create your Resource Center account to access additional customer training content.
PTI Genius Plus Preview Module
This featured preview gives you a look at the type of structured training and support content available through the CRTE Resource Center.
Unboxing & Initial Setup
Training video on unboxing a PTI Genius Plus from a pallet and setting up for initial use.
Video Chapters
Need a specific section? Click a chapter below to jump to that point in the video.
Unlock Full Resource Center Access
The preview module above is open for viewing. Additional PTI Genius Plus training modules are part of CRTE Resource Center access and are intended to support customers with setup, installation, updates, startup procedures, and product guidance.
Create Account for Full AccessWhy Create a Resource Center Account?
Get access to structured training, support tools, and ongoing product guidance designed specifically for CRTE customers.
Training That Supports Real-World Use
The CRTE Resource Center is designed to help your team do more than just receive equipment. We provide structured training content built to support setup, installation, operation, maintenance, and ongoing use in real shop environments.
Training modules may include:
- Initial setup and installation guidance
- Product operation and usage training
- Maintenance procedures and best practices
- Software update walkthroughs and feature guidance
- Tips, techniques, and product-specific support content
As the Resource Center grows, customers can return for additional modules and updated content tied to the equipment they use.
Transparency Through the Customer Portal
Your Resource Center account can connect you to a broader customer portal experience, helping centralize important account activity and shared resources in one place.
Portal capabilities may include:
- Submit purchase orders
- Make payments
- View sales orders, invoices, and credit notes
- Track shipments and backorders
- Access shared documents and customer resources
Instead of chasing updates through email, the portal helps keep critical information visible and organized.
Support From the CRTE Team, in Real Time
When issues come up, waiting is not always an option. We can connect quickly with customers using live video, remote guidance, and real-time troubleshooting workflows to help keep equipment running and teams moving.
What we can support in real time:
- Live video and screen-sharing sessions
- Remote troubleshooting and guided diagnostics
- Step-by-step support for setup or service questions
- Identification and confirmation of possible issues
- Hands-on guidance during real-world service scenarios
For dedicated information on our service and support capabilities, visit our equipment support page.
PTI Genius Plus Module Library
Explore the current PTI Genius Plus training lineup below. The featured unboxing module is available as a preview. Additional modules are unlocked through Resource Center access.
Unboxing & Setup
Open preview module for PTI Genius Plus receiving, unboxing, setup, and initial preparation.
Watch Preview
Overhead Boom Assembly
Training video on assembling the overhead ergonomic boom and installing it on the welder.
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Software Updates
Training video on identifying and updating software on the PTI Genius Plus.
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Power Plug Installation
Training video on installing a power plug on a 208/240V PTI Genius Plus unit.
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Additional Parts & Accessories
Training video on installing optional parts and accessories on the PTI Genius Plus.
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Initial Testing & Verification
Training video on initial startup and testing of the PTI Genius Plus.
Create Account for AccessAdditional Product Resources
PTI Genius Plus Product Page
Review product highlights, specifications, and related information on the main product page.
Go to Product PageProduct Brochure / Datasheet
Download the current CRTE PTI Genius Plus brochure for quick reference and product overview details.
Datasheet