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Customer Notice

Chisum Equipment Support & Service Information

This page provides current guidance for customers seeking support, warranty service, repairs, replacement parts, or technical assistance for Chisum-branded equipment.

Current Chisum Support Status

At this time, Innovative Solutions CRTE is currently unable to provide warranty processing, repair support, replacement parts fulfillment, or technical support for Chisum-branded products.

This is due to current business circumstances involving Chisum, LLC that have temporarily interrupted our access to Chisum products, parts, and support infrastructure.

This notice is not related to product performance or prior service history. It is intended to provide customers with clear guidance on where Chisum-related support requests should be directed at this time.

What Customers Should Do

For any Chisum-related warranty claims, service requests, repair questions, replacement parts, or technical support, customers should contact Chisum, LLC directly or work through one of their authorized distributors.

  • Warranty claims
  • Replacement parts
  • Repair requests
  • Technical support
  • Distributor assistance

Current Chisum Contact Information

Based on the current contact information available to us, customers seeking Chisum-related support may contact Chisum directly at:

Last Know Phone:(800) 833-3869
Chisum, LLC Address: 139 Mechanic St, Bellingham, MA 02019
Visit Chisum USA

Contact information is provided for customer convenience based on information currently available to us.

Our Position

Innovative Solutions CRTE has historically supported Chisum-related customers and products. We value those customer relationships and remain committed to providing clear, professional communication as circumstances develop.

We are actively working toward clarity regarding future support capabilities. If our ability to support Chisum products changes, this page will be updated accordingly.

Questions?

If you are unsure whether your request relates to Chisum support or another product line, please contact our office and we will help direct you to the appropriate resource.

Chisum Equipment Support Resource

Customers searching for Chisum equipment support, parts, warranty service, or repair information can use this page as a central resource. Innovative Solutions CRTE continues to provide guidance and direction for Chisum USA equipment owners seeking service, parts availability, and distributor contact information.

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.curved-box { box-sizing: border-box !important; width: 100% !important; margin: 0 !important; padding: 10px !important; border-radius: 15px !important; background: #fff !important; border-right: 1px solid #306166 !important; border-bottom: 1px solid #306166 !important; border-top: 1px solid #ddd !important; border-left: 1px solid #ddd !important; box-shadow: 8px 8px 20px rgba(0, 0, 0, 0.3), -4px -4px 10px rgba(255, 255, 255, 0.6) !important; } /* ================================ 1. TRADE SHOW BOX (SAFE CLONE) ================================ */ .curved-box-grid { box-sizing: border-box; width: 100%; margin: 0; padding: 10px; border-radius: 15px; background: #fff; border-right: 1px solid #306166; border-bottom: 1px solid #306166; border-top: 1px solid #ddd; border-left: 1px solid #ddd; box-shadow: 8px 8px 20px rgba(0, 0, 0, 0.3), -4px -4px 10px rgba(255, 255, 255, 0.6); } /* ================================ 2. DIVIDER LINES (PERFECT SYMMETRY) ================================ */ .curved-box-grid > * { border-right: 1px solid #ddd !important; padding-right: 20px !important; padding-left: 20px !important; } .curved-box-grid > *:last-child { border-right: none !important; } @media (max-width: 992px) { .curved-box-grid > * { border-right: none !important; padding-right: 10px !important; padding-left: 10px !important; border-bottom: 1px solid #ddd !important; padding-bottom: 25px !important; margin-bottom: 25px !important; } .curved-box-grid > *:last-child { border-bottom: none !important; padding-bottom: 0 !important; margin-bottom: 0 !important; } } .promo-container { border-radius: 12px; padding: 20px; border: 4px dashed #333333; border-image: repeating-linear-gradient( to right, #333333 0, #333333 10px, transparent 10px, transparent 20px ) 4; box-shadow: 0 4px 10px rgba(0, 0, 0, 0.15); background: transparent !important; } @supports not (border-image: unset) { .promo-container { border: 4px dashed #333333; } } .megamenu img, .mega-menu img { cursor: pointer; transition: all 0.2s ease; } .megamenu img:hover, .mega-menu img:hover { transform: translateY(-4px) scale(1.03); box-shadow: 0 10px 20px rgba(0, 0, 0, 0.15); } /* --- Product hover --- */ .product-item, .product-card, .product-inner, .zs-product, .zs-product-box, .zs-product-container, .product-item *, .product-card *, .product-inner *, .zs-product *, .zs-product-box *, .zs-product-container * { cursor: pointer !important; } .product-item, .product-card, .product-inner, .zs-product, .zs-product-box, .zs-product-container { transition: all 0.25s ease !important; } .product-item:hover, .product-card:hover, .product-inner:hover, .zs-product:hover, .zs-product-box:hover, .zs-product-container:hover, .product-item:focus, .product-card:focus, .product-inner:focus, .zs-product:focus, .zs-product-box:focus, .zs-product-container:focus { border: 2px solid #306166 !important; outline: none !important; box-shadow: 0 8px 18px rgba(0, 0, 0, 0.15) !important; transform: translateY(-3px) !important; } .product-item:hover *, .product-card:hover *, .product-inner:hover *, .zs-product:hover *, .zs-product-box:hover *, .zs-product-container:hover * { outline-color: transparent !important; } .product-item:hover .product-details, .product-card:hover .product-details, .product-inner:hover .product-details, .zs-product:hover .product-details, .zs-product-box:hover .product-details, .zs-product-container:hover .product-details, .product-item:hover .product-image, .product-card:hover .product-image, .product-inner:hover .product-image, .zs-product:hover .product-image, .zs-product-box:hover .product-image, .zs-product-container:hover .product-image, .product-item:hover .product-inner, .product-card:hover .product-inner, .zs-product:hover .zs-product-inner, .zs-product-box:hover .zs-product-inner, .zs-product-container:hover .zs-product-inner { border-color: #306166 !important; outline: none !important; box-shadow: none !important; } /* ===== HEADER LAYOUT ===== */ header, .zs-header, .zsite-header, .zpheader-style-01, .navbar, .main-header, .header-transparent, .transparent-header, .is-transparent, [data-header-style="transparent"] { position: fixed !important; top: 0; left: 0; width: 100%; height: auto !important; z-index: 9999 !important; opacity: 1 !important; filter: none !important; } /* Default offset for pages without hero */ body { padding-top: 0px !important; } /* Hero pages stay flush at top */ body:has(.hero), body:has(.hero-banner), body:has(.banner), body:has(.slideshow), body:has(.home-hero), body:has(.section-slider), body:has([data-section-type="hero"]), body:has([data-section-type="slider"]) { padding-top: 0 !important; } /* Keep hero flush */ .hero, .hero-banner, .banner, .slideshow, .home-hero, .section-slider, [data-section-type="hero"], [data-section-type="slider"] { margin-top: 0 !important; } /* Dropdown layering */ header ul ul, header .dropdown, header .submenu, .zs-header ul ul, .zs-header .dropdown, .zs-header .submenu, .zsite-header ul ul, .zsite-header .dropdown, .zsite-header .submenu, .zpheader-style-01 ul ul, .zpheader-style-01 .dropdown, .zpheader-style-01 .submenu, .navbar ul ul, .navbar .dropdown, .navbar .submenu, .main-header ul ul, .main-header .dropdown, .main-header .submenu, .megamenu, .mega-menu { z-index: 10001 !important; } /* ===== UNIFIED HEADER COLOR (WHITE BACKGROUND) ===== */ .theme-header, .theme-header .theme-header-topbar, .theme-header .theme-topbar, .theme-header .theme-header-main, .theme-header .header-middle, .theme-header .theme-header-middle, .theme-header .theme-branding-area, .theme-header nav, .theme-header .theme-navigation-and-icons, .theme-header [data-zs-responsive-menu-area], .theme-header[data-dark-part-applied="false"] { background: #ffffff !important; opacity: 1 !important; filter: none !important; } /* keep inner container transparent so it does not create a second slab */ .theme-header .zpcontainer { background: transparent !important; opacity: 1 !important; filter: none !important; } /* text/icons */ .theme-header a, .theme-header span, .theme-header i, .theme-header svg { color: #000000 !important; fill: #000000 !important; opacity: 1 !important; } /* ===== REMOVE WHITE LINE / SEAM ONLY ===== */ .theme-header, .theme-header .theme-header-topbar, .theme-header .theme-topbar, .theme-header .theme-header-main, .theme-header .header-middle, .theme-header .theme-header-middle, .theme-header nav, .theme-header .theme-navigation-and-icons { border-top: none !important; border-bottom: none !important; box-shadow: none !important; } /* Restrict image cleanup to header/menu only */ .theme-branding-area img, .theme-header-main img, .megamenu img, .mega-menu img { display: block; border: none !important; } .theme-branding-area img, .theme-header-main img { opacity: 1 !important; filter: none !important; mix-blend-mode: normal !important; } /* Force 3-column grid on desktop and 1-column on mobile */ #stanzani-grid { display: grid !important; grid-template-columns: 1fr; width: 100%; } @media (min-width: 768px) { #stanzani-grid { grid-template-columns: repeat(3, 1fr) !important; } } /* Ensure cards look right inside the new grid */ .clamp-card { min-width: 0 !important; border-right: 1px solid rgb(238, 238, 238); border-bottom: 1px solid rgb(238, 238, 238); } /* Stanzani Product Page Mobile Overrides */ @media only screen and (max-width: 767px) { /* 1. Force outer tables and their rows to stack SAFELY */ table#crte-specs-row, table#crte-parts-row, table#crte-top-buttons, table#crte-brands-row, table#crte-deals-row, #crte-specs-row > tbody, #crte-parts-row > tbody, #crte-top-buttons > tbody, #crte-brands-row > tbody, #crte-deals-row > tbody, #crte-specs-row > tbody > tr, #crte-parts-row > tbody > tr, #crte-top-buttons > tbody > tr, #crte-brands-row > tbody > tr, #crte-deals-row > tbody > tr { display: block !important; width: 100% !important; } /* 2. THE MISSING LINK: Force the actual layout columns to 100% width so they stack! */ #crte-specs-row > tbody > tr > td, #crte-parts-row > tbody > tr > td, #crte-top-buttons > tbody > tr > td, #crte-brands-row > tbody > tr > td, #crte-deals-row > tbody > tr > td, .stack-col { display: block !important; width: 100% !important; box-sizing: border-box !important; padding-left: 0 !important; padding-right: 0 !important; padding-bottom: 25px !important; } /* 3. Keep the inner Parts List swiping sideways */ .crte-parts-table-wrap { width: 100% !important; overflow-x: auto !important; -webkit-overflow-scrolling: touch !important; } /* Fix the parts table text for mobile */ #crte-parts-table th, #crte-parts-table td { font-size: 12px !important; padding: 6px 4px !important; word-break: break-word !important; } /* Target buttons and images for full-width */ .crte-brand-button, .crte-deal-image, .crte-top-button-link { display: block !important; width: 100% !important; box-sizing: border-box !important; } .crte-brand-logo-box { height: auto !important; min-height: 90px !important; } } /* ================================ 4. RESPONSIVE GRID TABLES (BRANDS & DEALS) ================================ */ @media only screen and (max-width: 767px) { .crte-grid-table, .crte-grid-table tbody, .crte-grid-table tr, .crte-grid-table td { display: block !important; width: 100% !important; box-sizing: border-box !important; } /* Adds breathing room between the items once they stack */ .crte-grid-table td { padding-bottom: 20px !important; } } /* --- THE SILVER BULLET: HIDE ALL PRODUCT SOCIAL SHARING --- */ /* 1. Target the main wrapper by Zoho data-attribute */ [data-zs-product-share], [data-zs-social-share], .zs-product-share, .zpsocial-share-container, .zp-share-container { display: none !important; visibility: hidden !important; height: 0 !important; width: 0 !important; opacity: 0 !important; margin: 0 !important; padding: 0 !important; overflow: hidden !important; } /* 2. Target the specific horizontal list of icons */ .zpsocial-share-icons, .theme-social-share, .zpsocial-share-icons-container { display: none !important; } /* 3. Hide any remaining individual social link buttons by their data types */ [data-social-icon="facebook"], [data-social-icon="twitter"], [data-social-icon="linkedin"], [data-social-icon="x"], .zpsocial-share-container a { display: none !important; } /* --- ENHANCED PRODUCT QUICK-SPECS --- */ [data-zs-product-short-description] { font-family: 'Inter', sans-serif; /* Cleaner, modern look */ line-height: 1.8 !important; font-size: 15px !important; color: #ffffff !important; padding-bottom: 10px; } /* Style the labels (e.g., Capacity, Material) */ [data-zs-product-short-description] b, [data-zs-product-short-description] strong { color: #00d4ff !important; /* A 'Cyan/Electric Blue' to pop against the green */ text-transform: uppercase; font-size: 12px; letter-spacing: 1.2px; margin-right: 8px; } /* Add a subtle underline to the 'Serviceable' note at the bottom */ [data-zs-product-short-description] em { display: block; margin-top: 12px; padding-top: 12px; border-top: 1px dashed rgba(255,255,255,0.3); font-style: normal; font-size: 13px; color: #e0e0e0; } /* --- GLASS EFFECT FOR DESCRIPTION AREA --- */ [data-zs-product-short-description] { background: rgba(255, 255, 255, 0.08) !important; /* Extremely subtle white tint */ padding: 15px !important; border-radius: 10px !important; border: 1px solid rgba(255, 255, 255, 0.15) !important; box-shadow: inset 0 0 10px rgba(0, 0, 0, 0.05) !important; } /* --- PREMIUM SIDEBAR POLISH --- */ [data-zs-product-variant-selectors-container] { background: linear-gradient(145deg, #306166 0%, #254a4e 100%) !important; border: 1px solid rgba(255, 255, 255, 0.1) !important; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.2) !important; padding: 25px !important; border-radius: 12px !important; } /* ===== HOMEPAGE ONLY: HIDE BREADCRUMB ===== */ body:has(.crte-home-hero) .zs-breadcrumb, body:has(.crte-home-hero) .zs-breadcrumb-container, body:has(.crte-home-hero) .zs-page-title, body:has(.crte-home-hero) .zs-page-header, body:has(.crte-home-hero) .zs-page-header-container, body:has(.crte-home-hero) .theme-breadcrumb, body:has(.crte-home-hero) .theme-breadcrumb-container { display: none !important; height: 0 !important; margin: 0 !important; padding: 0 !important; overflow: hidden !important; visibility: hidden !important; } /* Clean up leftover spacing */ body:has(.crte-home-hero) .theme-content-area, body:has(.crte-home-hero) .zs-content-area, body:has(.crte-home-hero) .zs-main-content { margin-top: 0 !important; padding-top: 0 !important; } .crte-home-hero h1 { color: #ffffff !important; } .crte-side-promo h3, .crte-side-promo h3 * { color: #ffffff !important; } .crte-gys-pti-img{ aspect-ratio: 1 / 1; background-size: cover; background-position: center center; } .crte-gys-pti-img-neo{ background-position:center top; } .crte-gys-pti-img-genius-plus{ background-position:center center; } .crte-gys-pti-img-p3{ background-position:center center; } /* ===== FULL-WIDTH content pages (no left image) ===== */ /* Full-width when the left image is just Zoho's /500x500 placeholder (no real image set) */ .theme-category-col-left:has(img[src="/500x500"]){display:none!important;} .zprow:has(.theme-category-col-left img[src="/500x500"]) .theme-category-col-right{flex:0 0 100%!important;max-width:100%!important;width:100%!important;} .zprow:has(.theme-category-col-left img[src="/500x500"]) .theme-category-description{max-width:1000px;} /* ===== ORKO tiles ===== */ .orko-tile-grid{display:flex;flex-wrap:wrap;gap:16px;margin:6px 0 20px 0;} .orko-tile{display:block;width:180px;border:1px solid #e6e6e6;border-radius:12px;overflow:hidden;box-shadow:0 2px 10px rgba(0,0,0,.08);text-decoration:none;color:#1a1a1a;transition:transform .15s,box-shadow .15s;} .orko-tile:hover{transform:translateY(-4px);box-shadow:0 10px 22px rgba(0,0,0,.15);} .orko-tile-img{width:100%;height:150px;object-fit:contain;background:#fff;display:block;padding:8px;box-sizing:border-box;} .orko-tile-label{padding:10px;font-size:13px;font-weight:600;text-align:center;} /* ===== ORKO video ===== */ .orko-video{position:relative;display:inline-block;max-width:520px;width:100%;border-radius:12px;overflow:hidden;box-shadow:0 4px 16px rgba(0,0,0,.15);} .orko-video-play{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);background:rgba(200,0,0,.9);color:#fff;width:70px;height:48px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:24px;} .orko-embed{position:relative;width:100%;max-width:640px;aspect-ratio:16/9;margin:8px 0;border-radius:12px;overflow:hidden;box-shadow:0 4px 16px rgba(0,0,0,.15);} .orko-embed iframe{position:absolute;top:0;left:0;width:100%;height:100%;border:0;} /* ================================ 5. PRODUCT GRID CARDS + QUICK-VIEW KILL (Aug 24, 2026) - Quick View magnifier removed sitewide: the card/image click goes straight to the product page (quick views divert buyers from the page that carries MSRP, member pricing, and fitment). - Cards get a real resting tile + prominent hover lift (approved by Nick, tested live on the spot-welding category Aug 24). - Replaces the old card block that lived in the Header box (now deleted there) so there is exactly ONE card rule set, and it is in this regular CSS box. ================================ */ .theme-product-quick-view-button { display: none !important; } .product-item, .theme-product-list-style-09, div[data-zs-product-id] { border: 1px solid #e3eaee !important; border-radius: 14px !important; background: #fff !important; box-shadow: 0 1px 3px rgba(15, 59, 60, 0.06) !important; padding: 10px !important; box-sizing: border-box !important; overflow: hidden !important; cursor: pointer !important; transition: transform 0.22s ease, box-shadow 0.22s ease, border-color 0.22s ease !important; } .product-item:hover, .theme-product-list-style-09:hover, div[data-zs-product-id]:hover { outline: none !important; border-color: #306166 !important; box-shadow: 0 0 0 1px #306166, 0 18px 38px rgba(15, 59, 60, 0.26) !important; transform: translateY(-5px) !important; z-index: 999 !important; } .theme-product-image-area { cursor: pointer !important; } Here is the Header CSS: Here is the Footer CSS code: